Joep Verberne

Joep Verberne

Growth Hacker

Posts by Joep Verberne

What NPS and Customer Effort Score do for customer retention in B2B

What NPS and Customer Effort Score do for customer retention in B2B

Apr 29, 2024 2:39:35 PM 4 min read
8 Customer Success KPIs that are essential for your organization

8 Customer Success KPIs that are essential for your organization

Apr 29, 2024 2:16:42 PM 5 min read
Why a service-driven organization trumps the competition

Why a service-driven organization trumps the competition

Apr 29, 2024 1:19:18 PM 3 min read
Customer Success as the basis for a long-term relationship with your customer
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Customer Success as the basis for a long-term relationship with your customer

Apr 29, 2024 10:24:13 AM 3 min read